How Sarda Farms Grew Their Customer Base And Payment Collection With Worldline India

12 / 07 / 2023

Another tale of ‘Business Success Stories of Buland Bharat’, this time featuring a popular name in the dairy domain that strengthened their existing business and captured more market share with the reliable payment partner – Worldline India.

3 min.

Sarda Farms

We bring to you another tale of ‘Business Success Stories of Buland Bharat’, this time featuring a popular name in the dairy domain that strengthened their existing business and captured more market share with the reliable payment partner – Worldline India.

A Farm That Cultivates More Than Just A Milk Business

In a quaint village near Nashik, Sarda Farms planted its roots in 2013 on a family farm and a remarkable journey unfolded! The 50-acre farm in Shenith village became a heaven for over 1,200 Holstein Friesian cows. Rejecting the unethical methods of industrial farming, Sarda Farms pampers its cows with the firm belief that happy cows and good milk are synonymous!

Sourcing the milk from its family farm with the best conventional dairy practices and delivering right at the customers’ doorsteps – just like the good old days – Sarda Farms became a popular name that provided 100% pure, antibiotic-free, and hormone-free cow milk.

Facing Challenges With A Reliable Ally

Despite impressive sales figures, Sarda Farms encountered a set of challenges that demanded innovative solutions. There were cash management intricacies to be looked at and payment collection hurdles to overcome, bounced cheque complications a necessity for due date reminders, and requirements involving reconciliation, success rates, and reporting. Seeking a partner to tackle reconciliation challenges, and enhance cash flow and cash management, Sarda Farms found a stalwart ally in Worldline India.

Churning The Challenges Into Triumphs

In 2014, the alliance between Sarda Farms and Worldline India was forged, and the partnership sustains to this day. Worldline India could swiftly implement solutions and address the challenges with:

  • Seamless Integration of Worldline Next Gen Payment Gateway into their website and mobile application.
  • Introduction of Recurring Payment Solutions to enhance the payment experience for a burgeoning customer base, facilitating real-time management of mandates and transactions.

Harvesting the rewards

With the robust solutions provided by Worldline India, Sarda Farms not only overcame challenges but also achieved extraordinary milestones, reshaping their trajectory in the dairy landscape:

  • Customer Retention and Satisfaction: Sarda Farms not only retained its existing customer base but elevated satisfaction levels, solidifying lasting relationships. The commitment to quality and seamless service fostered loyalty among patrons.
  • Expansive Growth: The partnership with Worldline India became a catalyst for expansive growth. Sarda Farms experienced a surge in its customer base, reaching new households and communities. The ripple effect of their commitment to pure, high-quality dairy resonated far and wide.
  • 30% Surge in Payment Collection: A testament to the efficacy of the solutions implemented, Sarda Farms witnessed a remarkable 30% boost in payment collection. The streamlined payment processes not only improved financial efficiency but also strengthened the overall economic foundation.
  • Automation Excellence: Embracing automation, Sarda Farms revolutionized its operational landscape. Mundane tasks such as generating reports, reconciliation, and invoicing were seamlessly automated, freeing up resources for more strategic endeavours. Efficiency became the hallmark of their dairy operations.
“After integrating Worldline India, we have seen a significant improvement in our service level. Owing to their amazing team who works round the clock, they provide us with the best-personalised solutions. With quick integration and best-in-class performance, their product solutions resulted in more customers using our website and mobile app. We couldn’t have asked for a better payment partner than Worldline India.”

Nitin Sawale, COO, Sarda Farms

Conclusion: Cultivating Success With Good Milk and Innovation 

In the tapestry of Sarda Farms' narrative, Worldline India emerges as a crucial thread – weaving success, efficiency, and customer satisfaction into the fabric of their flourishing dairy enterprise.