Worldline launches VABOX to facilitate instant payment voice alerts for merchants in India

Mumbai, India 17 March 2023: Worldline [Euronext: WLN], a global leader in payments services today launched VABOX – Voice Alert Box - to facilitate instant payment voice alerts for merchants in India.

The sleek, compact and robust device is currently being launched by Worldline partner banks namely Axis Bank, Kotak Mahindra Bank, Punjab National Bank, Union Bank of India and others. In the initial phase, Worldline India will be rolling out half a million devices that will prompt instant voice alerts for QR-code based payments.

Worldline VABOX provides crisp and clear alerts that ensures wider hearing range across the entire store. It supports multiple regional languages that aims at enhancing adoption among larger merchant and customer base alike.

Speaking at the launch, Ramesh Narasimhan, Chief Executive Officer –  Worldline India, said,

“In our endeavour to enhance merchant experience and aid mass adoption of digital payments among small merchants and retailers, we are thrilled to launch VABOX with six financial institutions. VABOX is set to cater to the existing QR merchant base of over 250 million as well as its growing numbers in future. VABOX overcomes the challenges of visual impairment and encourages inclusivity among merchants for greater financial inclusion. In the first six months, we plan to roll out half a million devices and partner with more such financial institutions.”

The device comes with a sophisticated ARM cortex R5 500 MHz processor, a powerful 2000 mAh battery, digital display, essential 4G and WiFi communication, an enhanced memory and can be customised for brands too.


Worldline [Euronext: WLN] is a global leader in the payments industry and the technology partner of choice for merchants, banks and acquirers. Powered by 18,000 employees in more than 40 countries, Worldline provides its clients with sustainable, trusted and innovative solutions fostering their growth. Services offered by Worldline include instore and online commercial acquiring, highly secure payment transaction processing and numerous digital services. In 2022 Worldline generated a proforma revenue close to 4.4 billion euros.


Worldline India is part of Worldline group. Worldline India offers one-stop shop for all payment needs – In-store payments, Online payments, Omnichannel Payments, and Issuance and Acquiring solutions. Worldline India has over 20 years of payment experience and is one of the most preferred partners of choice for all leading banks, retail brands, e-commerce companies, NBFCs, Insurance, start-ups, and SMBs in India. Worldline covers the whole payment value chain and end-to-end processes that facilitate services to over 1.5 million merchants across 5000 towns and cities in India. Supported by an over 2000 members team, Worldline India is constantly investing in its people and in the latest technologies to increase efficiencies, drive innovation and enhance digital payments adoption across the country.


Prithish Chakraborty