Mumbai placed in the top five cities for highest digital payment transactions cities from January to October 2022: Worldline India

  • Mumbai, Hyderabad, Bengaluru, Chennai, and Pune are among the top 5 cities witnessing the highest digital transactions
  • Category-wise grocery, restaurants, clothing and apparel, E-Commerce and gaming witnessed the highest volumes

Mumbai, India, 6th December 2022: Worldline India has released an analysis of the transactions processed by them in the first 10 months of CY22 (January– October 2022) today and has derived some unique insights.

Mumbai has topped the list in terms of volume at 31.53 mn as well as the value at 93.70 bn of transactions. Festive season sales and a rise in consumption have helped Mumbai to reach this position in digital payment transactions. Bengaluru, Chennai, Hyderabad, and Pune are the other cities that are in the top 5 list of highest digital transactions.

Speaking on the occasion, Ramesh Narasimhan, Chief Executive Officer – India, Worldline, said:

“Today, both customers and sellers are being more receptive towards digital payments. Digital payments are gradually becoming like a commodity and forming a subtle yet an integral part of our lives. The swift adoption of digital payments can be witnessed with each passing quarter. Popular payment instruments like UPI, cards, PPIs are already clocking over 23 billion transactions in a quarter. We are glad to share our analysis of our transactions processed for the top 5 cities in India with highest digital transactions.”

Cities with highest transaction volume Total Volume Mn Total Value Bn
Bangalore 47.37 114.11
Hyderabad 33.99 95.05
Chennai 32.62 74.41
Mumbai 31.53 93.70
Pune 26.28 57.93

The period from January to October 2022, saw frequently visited physical merchant categories like grocery stores, restaurants, clothing and apparel, pharmacy and medical, hotels, jewelry retail, specialty retail, household appliances, and departmental stores while in the online space category wise, e-commerce (shopping for goods and services), gaming, utility and financial services together accounted for over 86% in terms of volume.

Sector Volume (Mn) Volume (%)
E-Commerce 43.21 36
Gaming 33.33 28
Education 3.93 3
Government 10.55 9
Travel & Hospitality 2.86 2
Utility Service provider 12.45 10
Financial Services & Other 14.58 12

To download the WL India Q3 India Digital Payments Report -

About Worldline

Worldline [Euronext: WLN] is a global leader in the payments industry and the technology partner of choice for merchants, banks and acquirers. Powered by c. 18,000 employees in more than 40 countries, Worldline provides its clients with sustainable, trusted and innovative solutions fostering their growth. Services offered by Worldline include in-store and online commercial acquiring, highly secure payment transaction processing and numerous digital services. In 2021 Worldline generated a proforma revenue close to 4 billion euros.

Download our 2021 Integrated Report.

About Worldline India

Worldline India Pvt. Ltd., a wholly owned subsidiary of Worldline. Worldline is a one-stop shop for all payment needs offering – In-store payments, Online payments, Omnichannel Payments, and Issuance and Acquiring solutions. Worldline India has over 20 years of payment experience and is one of the most preferred partners of choice for all leading banks, retail brands, e-commerce companies, NBFCs, Insurance, start-ups, and SMBs in India. Worldline covers the whole payment value chain and end-to-end processes that facilitate services to over 1.5 million merchants across 5000 towns and cities in India. Supported by an over 2000 members team, Worldline India is constantly investing in its people and in the latest technologies to increase efficiencies, drive innovation and enhance digital payments adoption across the country.


Prithish Chakraborty