Market-leading merchants strive to offer convenient, customized commerce capability across all points of interaction and across all countries. To meet the needs for a seamless in-store and online experience, Worldline has created WL One Commerce Hub.
As digitalization and globalization creates new customer behaviors, merchants are required to offer a seamless customer journey, making the most of business agility and innovation to improve the brand experience.
In order to meet evolving customer expectations, a revolution is taking place in the payment industry as well.
Open up a new world of unexpected omnichannel opportunities
Today's consumers orchestrate the retail world around them, and the interactions with brands take place regardless of time or place. Online, in-store and on-the-go — merchants need a way to provide a consistent, convenient and customized experience.
Implementing omnichannel payment solutions can drastically improve customer convenience and loyalty, as it enables services like advanced click and collect, fast click and return, and cost-efficient endless aisle (using in-store devices to order products that are unavailable, and have them shipped to the customer’s home).
Implementing omnichannel payment solutions can drastically improve customer convenience and loyalty.
Global reach with true domestic experience
Successful business expansion across borders requires finding the right balance by tailoring your payment programs to reach as many shoppers as you can, while avoiding unnecessary risks and costs. In order to compete effectively with local businesses, merchants must adapt to the local payment infrastructure and customer payment preferences in the countries they are entering.
WL One Commerce Hub enables merchants to accept payments via a single platform, with integrated and consistent payment experiences across channels and across countries.
The value of having all transaction data in one place
A time-consuming challenge for merchants is far too often the struggle to gather transaction data from different sources. Directly supported by tokenization technology, WL One Commerce Hub empowers merchants by gathering all transaction data in one place regardless of the point of interaction or the country. With all transaction data in one place, everyone — from the CFO to the store manager — can share and monitor data, helping each other succeed in their daily activities thanks to:
- Immediate transaction management
- Data analytics – customer insights
- Business reporting
Everyone — from the CFO to the store manager — can share and monitor data, helping each other succeed.
Watch our video about WL One Commerce Hub.